{"id":3,"date":"2020-12-06T04:55:56","date_gmt":"2020-12-05T18:55:56","guid":{"rendered":"https:\/\/www.elixircoffee.com.au\/?page_id=3"},"modified":"2024-10-25T17:50:12","modified_gmt":"2024-10-25T07:50:12","slug":"privacy-and-terms","status":"publish","type":"page","link":"https:\/\/www.elixircoffee.com.au\/privacy-and-terms\/","title":{"rendered":"Policy and Terms"},"content":{"rendered":"\t\t
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Privacy and Terms<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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CONTACT US<\/a><\/p>

Transactions<\/strong><\/span><\/p>

Transaction Currency AUD \u201cAll transactions are processed in AUD<\/a>\u201d.<\/p>

Shipping Policy<\/strong><\/span><\/p>

Orders placed before 2pm on business days are dispatched the same day. Shipping times are estimated on a state of destination\u00a0basis.<\/p>

Please be aware that delivery addresses which are PO Boxes may incur a longer delivery time as some carriers do not deliver to PO Boxes.<\/p>

Shipping Destinations<\/strong><\/span><\/p>

Elixir Coffee Pty Ltd ships goods Australia wide. Unfortunately, we do not ship to International addresses.<\/p>

Shipping and Delivery Policies<\/strong><\/span><\/p>

Shipping Costs<\/strong><\/span><\/p>

We deliver products Australia wide using various road services.<\/p>

Shipping costs are charged at a flat rate of $10 AUD for orders under $55 AUD, orders over this amount incur no shipping costs.<\/p>

Customer Service Policy<\/strong><\/span><\/p>

Elixir Coffee Pty Ltd is committed to providing exceptional customer\u00a0service and quality products. We endeavour to make sure that all\u00a0products and events listed on our website are currently in stock and\u00a0available and pricing is true and correct. Standard delivery timeframes\u00a0for tangible products are between 2-10 business days depending on\u00a0state of destination; in the event that an ordered item is not available or\u00a0we are unable to fulfil your order we will notify you within 2 business\u00a0days to arrange an agreeable alternative item, or a backorder.<\/p>

Refund Policy<\/strong><\/span><\/p>

Please choose carefully. We do not give refunds if you simply change\u00a0your mind or make a wrong decision. You can choose between a\u00a0refund, exchange or credit where goods are faulty.<\/p>

Privacy Policy<\/strong><\/span><\/p>

Elixir Coffee Pty Ltd is dedicated to keeping your details private. Any\u00a0information, we collect in relation to you, is kept strictly secured. We do\u00a0not pass on\/sell\/swap any of your personal details with anyone. We use\u00a0this information to identify your orders, provide you with our monthly\u00a0newsletter (if applicable) and to personalise your shopping experience\u00a0with us; that\u2019s all. Elixir Coffee Pty Ltd uses cookies to allow you to\u00a0login to your account, maintain a shopping cart and to purchase items in\u00a0your shopping cart. Cookies sent to your computer from Elixir Coffee\u00a0Pty Ltd only last while you\u2019re browsing our website these our Privacy and Terms. We do not store\u00a0persistent cookies on your computer. Cookies also allow us to give you\u00a0a more personalised shopping experience by displaying products that\u00a0interest you throughout our product pages, thus providing you with a\u00a0more friendly, interesting and enjoyable shopping experience.<\/p>

Whenever you use our website, or any other website, the computer on\u00a0which the webpages are stored (the Web server) needs to know the\u00a0network address of your computer so that it can send the requested\u00a0webpages to your Internet browser. The unique network address of\u00a0your computer is called its \u201cIP address,\u201d and is sent automatically each\u00a0time you access any Internet site. From a computer\u2019s IP address, it is\u00a0possible to determine the general geographic location of that computer,\u00a0but otherwise it is anonymous.<\/p>

We do not keep a record of the IP addresses from which users access\u00a0our site except where you have specifically provided us with information\u00a0about yourself, in which case we also record your IP address for\u00a0security purposes. An example of this would be when proceeding to a\u00a0checkout to finalise an order you may wish to make. After completing\u00a0the form provided, your IP address will be stored along with a\u00a0transaction number that allows us to track your order. All of these our\u00a0Privacy and Terms no need to worry.<\/p>

Security Policy<\/strong><\/span><\/p>

When purchasing from Elixir Coffee Pty Ltd your financial details are\u00a0passed through a secure server using the latest 128-bit SSL (Secure\u00a0Sockets Layer) encryption technology. 128-bit SSL encryption is\u00a0approximated to take at least one trillion years to break, and is the\u00a0industry standard. If you have any questions regarding our security\u00a0policy, please contact our customer support centre\u00a0enquiries@elixircoffee.com.au<\/a>.<\/p>

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COFFEE SUBSCRIPTIONS SHIPPING<\/strong><\/h4>

Subscriptions will ship within 48 hours of your credit card being deducted. Changes to your shipment or order must be made 24 hours before payment is deducted.<\/p>

By agreeing to the terms and conditions, you agree to give authority for the Carrier to leave the delivery without signature.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Privacy and Terms CONTACT US Transactions Transaction Currency AUD \u201cAll transactions are processed in AUD\u201d. Shipping Policy Orders placed before 2pm on business days are dispatched the same day. Shipping times are estimated on a state of destination\u00a0basis. Please be aware that delivery addresses which are PO Boxes may incur a longer delivery time as […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"\nPrivacy and Terms - Elixir Coffee<\/title>\n<meta name=\"description\" content=\"Elixir Coffee Pty Ltd Privacy and Terms details. Any information, we collect in relation to you, is kept strictly secured. 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